Our senior team: long-term strategic thinking

Our senior team develops and executes NorthStar's business model to provide market-leading customer-focused, enterprise solutions for utility clients across North America and the Caribbean.

Each of the team's four members has played an integral role in developing our business offerings-our products, professional services and customer-support methodologies-and each one is profoundly committed to positioning NorthStar for long-term success.

Rob DiMurro, general manager

Rob is responsible for strategic direction and operational and financial performance of NorthStar Utilities Solutions, managing the company's affairs on an everyday basis.

Prior to joining NorthStar, Rob acted in a number of executive-level positions for Harris Computer Systems, including executive vice-president of research and development for Harris Computer Systems, where he was instrumental in the design and development of Harris' core product portfolio.

Normand Daigle, vice-president of business operations

Normand has 15 years of leadership and management experience in the enterprise-technology industry, and brings a proven track record of boosting revenue, growing profits and propelling business growth to NorthStar Utilities Solutions. Results driven and dynamic, he is focused on the marketing, sales and delivery of critical systems, services and strategies.

Prior to joining NorthStar, Normand served in a variety of executive-level roles for technology firms such as Capital Technology Partners, MTS Allstream and xwave solutions.

Serge Babineau, vice-president of research and development

With more than 15 years of experience developing complex systems and managing large organizations, Serge Babineau brings a rare combination of technology- and business-based knowledge to NorthStar Utilities Solutions.

Serge holds a B.Sc. in computer sciences and an MBA from the University of Moncton, as well as a PMP designation.

Ken Hayes, vice-president of sales and marketing

A former manager with Decatur Utilities-one of NorthStar's customers-Ken brings a wealth of utility-sector experience to NorthStar's senior team.

Ken specializes in business-process analysis, utility process analysis and work efficiencies. He holds a BA in communications from Cason Newman College and an MA in communications and organization behavior from Louisiana State University.